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Please read the following terms and conditions carefully before placing an order. By using our website and purchasing our products, you agree to be bound by these terms.

1. Product Size and Measurements

It is the customer's responsibility to carefully check the dimensions and measurements of all furniture items before placing an order. We strongly recommend that you verify that the product sizes will fit into your intended space, including doorways, hallways, staircases, and rooms.

We do not accept responsibility for items that do not fit into your designated space due to incorrect measurements or assumptions.

2. Product Descriptions and Images

We aim to ensure that all product descriptions and images are accurate. However, actual products may vary slightly from images due to manufacturing differences or updates. We reserve the right to make changes to products without prior notice.

3. Ordering Process

By placing an order, you confirm that you have reviewed all product details and measurements and that the items are suitable for your needs and space.

4. Liability

We shall not be liable for any damages, costs, or losses arising from incorrect measurements or failure to check product dimensions prior to purchase.

5. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review this page regularly.

If you have any questions about these terms, please contact our customer service team.

CANCELLATION, REFUNDS AND RETURNS

Goods purchased in store
In accordance with the Consumer Rights Act, should you place your order in store and then change your mind we will allow you up to 7 days, from date of order, to either cancel or amend your order. Excluded from this are Made to order where we have instructed our suppliers to make the goods in your chosen fabric, design, wood colour, size etc. It is not possible to cancel these orders once our supplier has been instructed. This is due to the products bespoke nature.

Goods purchased in store from stock/clearance items
If you purchase an item or items from stock or clearance items and you simply change your mind, you may cancel your order any time prior to delivery.

Goods purchased on line or over the phone If goods are bought on-line or over the phone where you have not had opportunity to inspect or view the goods in store and you simply change your mind, you have the right to cancel the goods any time between date of order and up to 14 days after delivery of the goods. This is in accordance with the Consumer Contracts Regulations. Should you wish to return the goods it would be at your expense and it is your responsibility to take good care of the goods and return them in their original packaging to our warehouse address in Sheffield. We recognise that some customers may not have the means to do this so we can arrange a collection on your behalf, charges for this will be in line with current carrier costs, these costs will be made clear prior to collection and full payment of these costs will be expected before collection takes place.

Until the goods are received back at our premises the goods belong to you the BUYER therefore you are liable for any loss or damage.

Bespoke, special offer or bulk orders are not subject to the 14 day return policy as these items will have been ordered and made up to your specific requirements. Should you place an order necessitating a specific sofa, size, style, cover, colour and we enlist our supplier to make this for you this will also fall outside of the 14 day return policy due to its bespoke nature.

Due to their intimate nature and for hygiene reasons, divan sets, mattresses, pillows and mattress protectors cannot be returned or cancelled, unless in accordance with your legal rights (i.e. confirmed defective by us).

Cancellation by us
We reserve the right to cancel any order if:

• We have insufficient stock to fulfil your request
• We are unable to deliver to your area
• One or more of the items ordered was priced incorrectly in store or on our website
• Your payment transaction has not been authorised

If we do cancel your order we will contact you either by phone, email or by letter to inform you of our decision. We will refund any monies due but will not be obliged to offer any compensation for disappointment suffered.

REFUNDS

Any refunds due will be paid back using the same method as your original payment, these will need to be authorised by a senior staff member and will be processed within 7 days.

SITE CONTENTS AND DISCLAIMERS

Every effort is made to ensure that the contents of our website are accurate however prices, sizes and details may change from time to time and it is possible that errors may occur. We will endeavour to rectify these errors as soon as possible but we cannot be responsible for any losses incurred.

SUPERIOR INTERIOR
0330 043 1707
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OPENING HOURS
Monday 9:00 - 17:30
Tuesday 9:00 - 17:30
Wednesday 9:00 - 17:30
Thursday 9:00 - 17:30
Friday 9:00 - 17:30
Saturday 9:00 - 17.30
Sunday 11:00 - 16:30

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REGISTERED
Edmondsons (Blackburn) Ltd
99-115 Darwen Street
Blackburn
Lancashire
BB2 2AH
Reg No: 00349626
VAT No: 174 4495 40

Please be aware that images are for illustration only. For example, suppliers only take images in one cover and the range might not be pictured in a middle price grade.

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